1. How do I book a trip with Craft India Holidays?

You can book a trip through our website by selecting your preferred travel package and filling out the booking form. Alternatively, you can contact our customer service team via phone or email for assistance with personalized bookings.

2. Can I customize my travel package?

Yes! We offer fully customizable travel packages tailored to your preferences. You can modify destinations, accommodations, activities, and more. Just get in touch with one of our travel experts to create a personalized itinerary.

3. What is included in my travel package?

Our travel packages typically include accommodation, transportation (flights, transfers, etc.), and selected activities. The specifics may vary depending on the package you choose. Check the details of your selected package or contact us for more information.

4. Do you offer group discounts or special rates?

Yes, we offer special discounts for group bookings, corporate retreats, and family vacations. Please contact us with your group size and travel details, and we’ll provide you with the best possible rates.

5. What is your cancellation policy?

Cancellation policies vary depending on the package and service providers (e.g., airlines, hotels). Please refer to the specific terms of your booking confirmation. For more details or assistance, reach out to our support team. We recommend purchasing travel insurance to cover unexpected cancellations.

6. How do I make changes to an existing booking?

To make changes to your booking (e.g., dates, accommodation, activities), please contact us as soon as possible. Changes are subject to availability and may incur additional fees, depending on the provider’s policies.

7. What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express) as well as bank transfers. Some packages may also offer the option for installment payments. Contact us for more details.

8. Do you offer travel insurance?

Yes, we recommend adding travel insurance to your booking for peace of mind. Our insurance covers trip cancellations, medical emergencies, and more. Contact us for details or add insurance during the booking process.

9. How do I receive my travel documents?

Once your booking is confirmed and payment is received, we will email your travel documents, including your itinerary, flight tickets, hotel vouchers, and any other relevant information. You can print these documents or keep them on your phone for easy access during your trip.

10. Do I need a visa for my trip?

Visa requirements vary depending on your destination and nationality. We recommend checking with your local embassy or using online resources like [insert visa-checking service]. If you need assistance with visa applications, feel free to contact us.

11. What happens if my flight is delayed or canceled?

In the event of flight delays or cancellations, please contact the airline directly for assistance. If your delay affects other parts of your trip (e.g., transfers, accommodation), let us know, and we’ll help you adjust your travel plans accordingly.

12. Can I travel during COVID-19?

Yes, but we recommend checking the latest travel advisories and restrictions for your destination. We can help guide you on entry requirements, testing, and safety measures. Please contact us for the most up-to-date information related to your trip.

13. What is the best time to book a trip?

We recommend booking your trip 3-6 months in advance to secure the best deals on flights and accommodations. However, we also offer last-minute deals if you’re looking for a spontaneous getaway.

14. Do you handle corporate or business travel?

Yes, we offer comprehensive services for corporate travel, including team retreats, business trips, and conferences. Contact our corporate travel team for a custom proposal and competitive pricing.

15. How do I contact customer support?

You can reach our customer support team via phone, email, or our website’s contact form. We are available Monday to Friday from 9 AM to 6 PM and Saturday from 10 AM to 4 PM.


Need More Help?

If you have any other questions not covered in our FAQ, feel free to contact us at help@craftindiaholidays.com or call us at +91 8627860085. We’re here to help!

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