Booking and Policy

Travel Booking Policy

Effective Date: 12/09/2024

Welcome to Craft India Holidays ! To ensure a smooth and enjoyable travel experience, please review our travel booking policy carefully. By making a booking with us, you agree to the following terms and conditions:

1. Booking Procedures

• Reservations: Bookings can be made through our website, by phone, or via email. To secure your reservation, a deposit or full payment may be required, depending on the package or service selected.
• Confirmation: You will receive a confirmation email with your booking details once your reservation is processed and payment is received. Please review all details carefully and contact us immediately if any corrections are needed.

2. Payment Terms

• Payment Methods: We accept major credit cards (Visa, MasterCard, American Express) and bank transfers. Payment must be completed at the time of booking unless otherwise specified.
• Deposit Requirements: Some packages or services may require a deposit to confirm your booking. The remaining balance will be due by the specified deadline.
• Currency: All payments are processed in INR. Exchange rates and conversion fees are the responsibility of the traveler.

3. Cancellation and Refunds

• Cancellation Policy: Cancellation policies vary by package and service provider. Please review the specific terms provided at the time of booking. Generally, cancellations made [X days] or more before departure may be eligible for a partial refund, less any cancellation fees.
• Non-Refundable Items: Certain fees, such as airline tickets or non-refundable deposits, may not be eligible for a refund.
• Refund Process: Refunds will be processed to the original payment method within 14 business days of receiving your cancellation request.

4. Changes to Bookings

• Modification Requests: Changes to your booking, such as altering travel dates or destinations, must be requested as soon as possible. Changes are subject to availability and may incur additional fees.
• Change Fees: Fees for modifying bookings vary depending on the service provider and the nature of the change. We will inform you of any applicable fees before finalizing the change.

5. Travel Documents

• Responsibility: It is your responsibility to ensure you have the necessary travel documents, including passports, visas, and any required vaccinations. We will provide guidance on document requirements, but it is ultimately up to you to obtain and carry these documents.
• Errors: Please review your travel documents and booking confirmation for accuracy. Contact us immediately if there are any discrepancies.

6. Travel Insurance

• Recommendation: We highly recommend purchasing travel insurance to cover unexpected events, such as trip cancellations, medical emergencies, or lost luggage. Insurance options are available and can be included in your booking.

7. Special Requests

• Requests: If you have special requests (e.g., dietary restrictions, accessibility needs), please inform us at the time of booking. We will do our best to accommodate your needs, but some requests may be subject to availability and additional charges.

8. Liability and Responsibility

• Provider Services: We act as an intermediary between you and the service providers. We are not liable for any issues or disputes arising from the services provided by third parties, such as airlines, hotels, or tour operators.
• Travel Risks: Travel involves certain risks. By booking with us, you acknowledge and accept these risks and agree to comply with any applicable travel advisories or regulations.

9. Contact Us

If you have any questions or concerns about our booking policy, please contact us at: help@craftindiaholidays.com

By making a booking with [Your Travel Company Name], you agree to comply with the terms outlined in this policy. Thank you for choosing us for your travel needs!