Effective
Date: 12-09-2024
At Craft India Holidays, we are committed to protecting
your privacy and safeguarding your personal information. This Privacy Policy
outlines how we collect, use, share, and protect your information when you
visit our website or use our services.
1. Information we collect
We collect personal information from you when you
interact with our website or services. This includes:
- Personal Information: Your
name, email address, phone number, mailing address, and other contact
details when you fill out forms, such as booking inquiries, registrations,
or subscriptions.
- Travel Details: Information
related to your travel preferences, including destination, dates,
accommodation, and special requests.
- Payment Information: Credit/debit
card details, billing addresses, and other payment-related information
when you make a purchase.
- Automatically Collected Information: We
collect technical data such as IP addresses, browser type, device
information, and browsing behavior via cookies and other tracking
technologies.
2.
How we Use Your Information
We use the information we collect for the following
purposes:
- To Provide Travel Services: To
process your bookings, reservations, payments, and special requests.
- Customer Support: To
respond to your inquiries, requests, and resolve issues.
- Personalization: To
provide tailored recommendations, offers, and updates based on your
preferences and travel history.
- Marketing Communications: With your
consent, we may send you promotional emails, newsletters, or offers. You
can opt-out at any time by clicking the unsubscribe link in the email.
- Website Analytics: To
analyze website traffic, usage, and trends in order to improve the user
experience.
3.
How we Share Your Information
We may share your personal information with:
- Service Providers: Third-party
vendors (e.g., airlines, hotels, car rental companies, payment processors)
necessary to fulfill your travel arrangements.
- Business Partners: Affiliates
and partners that help deliver services or provide additional benefits,
such as loyalty programs or special promotions.
- Legal Requirements: If
required by law, we may disclose your information to regulatory
authorities or in response to legal requests, such as subpoenas or court
orders.
- Business Transfers: In the
event of a merger, acquisition, or sale of assets, your information may be
transferred as part of that transaction. We do not sell your personal information to third parties.
4.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to
collect information about your browsing activities. This helps us improve our
website performance and deliver personalized content and ads.
- Essential Cookies: Necessary
for the website to function properly.
- Analytics Cookies: Help us
understand how visitors use our website and measure the performance of our
marketing campaigns.
- Advertising Cookies: Used to
show you relevant ads based on your browsing habits.
You can adjust your browser settings to block or delete
cookies, but this may impact your experience on our website.
5.
Data Security
We take the security of your personal information
seriously. We implement industry-standard security measures, such as encryption
and secure servers, to protect your data from unauthorized access, disclosure,
or destruction. However, no method of transmission over the internet or
electronic storage is completely secure, so we cannot guarantee absolute
security.
6.
Your Data Rights
Depending on your location, you may have the following
rights regarding your personal information:
- Access: You can
request a copy of the personal information we hold about you.
- Correction: You can
request corrections to any inaccurate or incomplete personal information.
- Deletion: You may
request the deletion of your personal information, subject to legal and
contractual obligations.
- Opt-Out of Marketing: You can
opt out of receiving marketing communications from us at any time.
- Data Portability: You may
request a copy of your personal information in a portable format.
- Objection: You can
object to the processing of your personal data under certain conditions.
To exercise any of these rights, please contact us at help@craftindiaholidays.com.
7.
Third Party Links
Our website may contain links to third-party websites,
products, or services. We are not responsible for the privacy practices or the
content of those third-party sites. Please review their privacy policies before
submitting any personal information.
8.
Children’s Privacy
Our services are not intended for children under the age
of 16. We do not knowingly collect personal information from children. If we
learn that we have collected information from a child without parental consent,
we will delete it promptly.
9.
Changes to This Policy
We may update this Privacy Policy from time to time. Any
changes will be posted on this page with the updated effective date. We
encourage you to review this policy periodically to stay informed about how we
protect your information.
10.
Contact Us
If you have any questions or concerns about this Privacy
Policy or our data practices, please contact us at: help@craftindiaholidays.com
Consent
By using our website or services, you consent to the
collection and use of your personal information as outlined in this Privacy
Policy.
